Privacy Policy

💽 Data Policy

Collected Personal Data

We may collect the following types of data when you visit this website or interact with the shop:

Name and email address (e.g., via contact forms or newsletter sign-up)
Shipping and billing address (during checkout)
Payment information (securely processed by third-party services like PayPal or Stripe)
Anonymous website usage data (via cookies or analytics tools)

Purpose of collecting data

Your data is collected to:

Process and fulfill your orders
Respond to messages or questions you send
Improve the shop and user experience
Comply with legal obligations (such as tax reporting)
Prevent fraud or misuse

We will never sell or misuse your information, and any data shared with third-party tools (such as Etsy, PayPal, or IONOS) is done solely to complete your transaction or maintain the website.

Cookies
This site may use cookies for basic site functionality and traffic tracking (via built-in analytics tools or integrations like TikTok, Instagram, etc.). You can disable cookies in your browser settings if desired.

Data Sharing
Your personal data may be shared with:

Payment processors (e.g., Stripe, PayPal)
Shipping carriers (USPS, UPS, etc.)
Platform services (IONOS, TikTok widget, etc.)

All third-party services are expected to uphold the same standards of data protection.

Your Rights
If you live in a region covered by data protection laws (such as the GDPR), you may request:

Access to your data
Correction or deletion
Limitation of processing

To exercise these rights, please contact us at bloodmoonecliptic@gmail.com

Protection
Your data is stored securely and only accessible to those necessary to complete transactions or maintain the site. No system is perfect, but we commit to keeping your information safe and private.

🌙 Return & Exchange Policy

We want you to feel completely enchanted by your purchase. If something isn’t quite right, we’re here to help.

Returns & Exchanges

Due to the handmade and often one-of-a-kind nature of our items, we do not accept general returns. However, if your order arrives damaged or there’s an issue with your item, please contact us within 7 days of delivery and we’ll work with you to make it right—whether that means a replacement, store credit, or refund.

To be eligible for resolution:

Please provide clear photos of the item and packaging.
Items must be unused and in original condition (when applicable).
You must contact us within 7 days of receiving your order.

How to Reach Us

Email us at bloodmoonecliptic@gmail.com with your order number, a brief description of the issue, and any photos if applicable.

Exchanges & Store Credit

In select cases, we may offer exchanges or store credit rather than refunds—especially for items with magical or ritual use, which we cannot resell once opened.

Non-Returnable Items

Custom or personalized items
Used ritual tools or candles
Items marked final sale
Digital downloads

A Note on Energy

Every item in this shop is crafted or curated with intention, care, and a deep respect for the unseen. But remember—no tool holds power on its own. Its strength comes from your intention, your spirit, and the energy you bring to your practice.